Contact Information

Email

support@simcarrd.com

sales@simcarrd.com

Phone

+1 (555) 123-4567

Available 24/7

Live Chat

Chat with us online

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday - Sunday: 10:00 AM - 4:00 PM

Send us a Message

Frequently Asked Questions

How do I activate my eSIM?

+

After purchasing, you'll receive a QR code via email. Simply go to your phone's settings, select "Add Cellular Plan" or "Add eSIM", and scan the QR code. The eSIM will be activated within minutes.

Which devices support eSIM?

+

Most modern smartphones support eSIM, including iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer, and many other flagship devices. Check your device specifications to confirm eSIM support.

Can I use my eSIM in multiple countries?

+

Yes! Our Global plans work in 190+ countries. Regional plans cover specific areas (Europe, Asia, Americas). Check the plan details before purchasing to ensure coverage in your destination countries.

What happens if I don't use all my data?

+

Unused data expires at the end of your plan's validity period. We recommend choosing a plan that matches your expected usage. You can always top up if you need more data.

How do I check my data usage?

+

You can check your data usage through your device's settings under the eSIM plan, or log into your simcarrd account dashboard for detailed usage statistics.