Help Center
How can we help?
Find answers to common questions about eSIMs, installation, compatibility, and more.
Frequently Asked Questions
Everything you need to know about using Simcarrd.
Still need help?
Our support team is available 24/7 and typically responds within 2 hours.
support@simcarrd.comDevice Compatibility
Make sure your device supports eSIM before purchasing.
iPhone
- ✓ iPhone 16 / 16 Pro / 16 Pro Max
- ✓ iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max
- ✓ iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max
- ✓ iPhone 13 / 13 Mini / 13 Pro / 13 Pro Max
- ✓ iPhone 12 / 12 Mini / 12 Pro / 12 Pro Max
- ✓ iPhone 11 / 11 Pro / 11 Pro Max
- ✓ iPhone XS / XS Max / XR
- ✓ iPhone SE (2nd gen and later)
- ✓ iPad Pro / Air / Mini (with cellular)
Android
- ✓ Samsung Galaxy S25 / S24 / S23 / S22 / S21 / S20
- ✓ Samsung Galaxy Z Fold / Z Flip (all models)
- ✓ Samsung Galaxy Note 20 / Note 20 Ultra
- ✓ Google Pixel 9 / 8 / 7 / 6 / 5 / 4 / 3
- ✓ OnePlus 12 / 11 / 10 Pro
- ✓ Xiaomi 14 / 13 / 12T Pro
- ✓ OPPO Find X5 Pro / Find N2 Flip
- ✓ Sony Xperia 1 V / 5 V / 10 V
- ✓ Huawei P50 Pro / Mate 40 Pro
Not sure if your device supports eSIM? Check your phone's settings for "Add eSIM" or "Add Cellular Plan", or contact our support team.
Open Interactive Compatibility Tool
Need a fully interactive checker? Run our Compatibility Diagnostic Wizard or search our database containing all iOS and Android models.